Introduction

'The Privilege Club' (the 'Club') is the name for a loyalty card scheme operated by Woburn Sands Emporium. These terms and conditions (Rules) are legally binding and are a summary of the key terms applicable to applying and becoming a Club member.

Joining

In order to join the Club, you will need to provide your name, full postal address, email address and date of birth to process your application. Applicants must be aged 16 or over and resident in the UK, Channel Islands or the Isle of Man. The Club reserves the right to refuse an application for any good reason, at the Club's reasonable discretion. If you do not register your card you cannot redeem any points accrued or benefit from the Club’s other offers and promotions from time to time.

Your Card

Your card is the property of the Club and is non-transferable. You are responsible for the security of your card. Lost, damaged or stolen cards can be replaced by contacting us. The Club reserves the right to: (a) stop issuing cards at any time without notice to you; (b) withdraw or cancel cards, points and the redemption of vouchers for any reasonable reason on notice to you; and (c) close the Club down for any reason on reasonable notice to you. You may close your account at any time in which case all points on your card shall be lost.

Points and Vouchers

How to collect points in centre? Present your card at the till at the time of purchase.

The following are not included in the club and as such do not earn you points. Gift vouchers, home delivery costs, financial services, online ticket purchases, products from concessions and any other products from time to time notified to you (Excluded Products). You will receive points on qualifying transactions in centre. Points will be awarded at a rate of five points per full £1.00 spent. These rates can be altered at the Club’s discretion on reasonable notice. The number of points issued may vary between qualifying purchases.

Each point you collect has a redemption value of 1p against qualifying merchandise, and is for use in centre only, not online. The Club reserves the right to vary the rates at any time on reasonable notice. All points awarded and all mailing vouchers issued have no monetary value.

Points have no expiry date. Any points you have accumulated will be lost if your account or the club is closed. You may not rely on any human or software error which results in the award of points to which you are not entitled under these Rules. Points are non-transferable and cannot be exchanged for cash. They can only be used when presented in centre with your registered card.

The Club may vary these Rules on notice to you. The Club reserves the right to give such notice via post, email or our website. The Club may also display notices detailing any variations to these Rules in its participating Centres.

Data Protection

Personal data about you collected by the Club shall be used in compliance with the Data Protection Act 2018. You agree to your personal data being used by the Club and by the companies we use to help us organise and administer your application and account so that we can send you dates and information by email and/or post about the Club. The Club will not otherwise provide your personal data to any other third party, including for direct marketing purposes. Please note that, in accordance with the Data Protection Act 2018, you may withdraw your consent to the processing of your personal data and/or request that we delete your personal data at any time by contacting us via the methods specified in our Data Protection Policy. Please note that in the event that you withdraw your consent to the processing of, and/or you request the deletion of, your personal data we will no longer be able to process your personal data for the purposes of the Club and/or to issue you points and vouchers, in which case we retain the right to remove you from the Club. 

Contact details

The Privilege Club can be contacted by email at hello@wsemporium.co.uk, by post to" Woburn Sands Emporium", Wavendon, MK17 8UF or by telephone on 01908 281161.

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